/*For Messenger Interface*/
body,
h1,
h2,
h3,
h4,
h5,
h6 div,
* {
  padding: 0;
  margin: 0;
  line-height: normal;
}

.clear {
  clear: both;
}
#date-log-in span {
  font-size: 1em !important;
}

#im-container {
  border: 10px solid #e42313;
  position: fixed;
  ?right: 2%;
  right: 0px;
  bottom: 0px;
  width: 380px;
  font-size: 0.9em;
  font-family: 'Noto Sans', -apple-system, BlinkMacSystemFont, 'Segoe UI',
    'Roboto', 'Oxygen', 'Ubuntu', 'Cantarell', 'Fira Sans', 'Droid Sans',
    'Helvetica Neue', sans-serif;
  color: #666;
  z-index: 9999;
  background: #fff;
}

#im-container dl dt label {
  display: block;
  float: left;
  min-width: 85px;
  padding: 0;
}

#im-container h2 {
  background: rgb(228, 35, 19);
  padding: 7px 0 7px 10px;
  color: #fff;
  text-align: left;
}

#im-container h2 span {
  position: absolute;
  left: 10px;
}

#im-container strong,
#im-container p,
#im-container h3,
#im-container label,
#im-container h2,
#im-container p,
#im-container input[type='text'],
#im-container textarea,
#im-container input[type='password'],
#im-container input[type='radio'] {
  font-size: 1em;
}

#im-container h3 {
  padding: 0 0 5px;
}

#im-container label {
  display: inline;
}

#im-container dl {
  float: left;
  width: 94%;
  margin: 0;
}

#im-container dl dt,
#im-container dl dd {
  padding: 3px 0;
  margin: 0 0 0 3%;
  float: left;
}

#im-container dl dd {
  /*margin-right:14%;*/
  /* width:62%; */
}

#im-container dl dt {
  clear: both;
}

#im-container input[type='text'],
#im-container input[type='password'] {
  width: 100%;
  max-width: 190px;
  min-width: 100px;
}

#im-container input[type='text'],
#im-container input[type='password'],
#im-container input[type='radio'] {
  margin: 0;
}

#im-content {
  height: 100%;
  width: 100%;
}

#im-body {
  padding: 5px 15px 10px 15px;
  overflow: auto;
  height: 90%;
  position: relative;
  clear: both;
  /*background-color: #FFF1DE;#FFF1DE=cream,gainsboro,rgb(230, 230, 230)*/
  /* background-color:lightgray; */
}

#im-container .im-actions {
  clear: both;
  padding: 5px 0 0;
  text-align: center;
  margin: 0;
}

#im-container .im-actions .btn {
  margin: 5px 0 0 0;
  width: 25%;
  max-width: 100px;
  min-width: 77px;
}

#im-container .im-actions textarea {
  display: block;
  clear: both;
  margin: 0;
}

#im-container table tr td {
  padding: 2px 0;
}

#im-container table tr td input[type='radio'] {
  margin: 0 10px 2px 0;
}

#im-menu {
  background: #999;
  padding: 2px 4%;
  font-size: 0.8em;
  float: left;
  width: 92.1%;
}

#im-menu p {
  float: right;
  color: #444;
  margin: 1px 0 0;
  position: relative;
}

#im-menu a {
  margin: 0 15px 0 0;
  color: #444;
}

#im-menu a span {
  margin: 0 2px 0 0;
}

#im-content h2 a {
  float: right;
  margin: 0 5px 0 0;
}

/* Welcome Screen */
#im-login-type-content dl input[type='radio'] {
  margin: 0 8px 0 0;
}

/* Concern */

/*Chat*/
.im-actions #im-chatbox {
  width: 96%;
  min-height: 40px;
  line-height: 14px;
}

#im-messages-content {
  height: 350px;
  /* min-height:350px;
    max-height:350px;*/
  overflow: hidden;
  cursor: pointer;
  padding: 0 1px 0 0;
  color: #333;
  overflow: auto;
  position: relative;
}

#im-messages-content .message {
  padding: 1% 0 1%;
  word-break: break-word;
}

#im-messages-content strong {
  display: block;
  float: left;
  width: 15%;
  padding: 2% 1% 0 0;
}

#im-messages-content .message p {
  width: 88%;
  padding: 2%;
  margin: 0 4%;
  border-radius: 5px;
}

#im-messages-content .message p span {
  color: #888;
  font-size: 0.8em;
  display: block;
  padding: 3% 0 0;
}

#im-container .wait-list .btn {
  width: 17%;
}

#im-container .upload-file .btn {
  width: 28%;
}

#im-container .upload-file input[type='file'] {
  width: 80%;
  word-break: break-word;
}

.validation-summary-errors {
  padding: 8px 35px 8px 14px;
  text-shadow: 0 1px 0 rgba(255, 255, 255, 0.5);
  background-color: #f2dede;
  border: 1px solid #eed3d7;
  -webkit-border-radius: 4px;
  -moz-border-radius: 4px;
  border-radius: 4px;
  color: #b94a48;
}

.validation-summary-errors ul {
  margin: 0 0 0 25px;
}

.validation-summary-errors ul li {
}

.center {
  text-align: center;
  height: 100%;
  vertical-align: middle;
  padding: 3% 0 1%;
}

.clear {
  clear: both;
}

.no-record {
  color: #666;
  padding: 5px 0;
}

.error {
  color: #ff0000;
  padding: 2px 0 0;
  margin: 0;
}

/*Pop up*/
.pop-up-overlay {
  position: absolute;
  width: 100%;
  height: 100%;
  background: #000;
  top: 0;
  left: 0;
  opacity: 0.85;
  filter: alpha(opacity=85);
  z-index: 1;
}

.pop-up-overlay-checker {
  position: absolute;
  width: 100%;
  height: 100%;
  background: #000;
  top: 0;
  left: 0;
  opacity: 0.85;
  filter: alpha(opacity=85);
  z-index: 1;
}

.pop-up {
  background: #fff;
  position: absolute;
  top: 5%;
  width: 83%;
  padding: 4% 5%;
  margin: 0px 0px 0px -47%;
  left: 50%;
  border-radius: 5px;
  border: 1px solid #ccc;
  text-align: center;
  z-index: 5;
}

.pop-up p {
  font-size: 0.95em !important;
  word-break: break-word;
}

.pop-up p #case-no {
  display: block;
  padding: 6px 0 10px;
  text-decoration: underline;
  color: #4444ff;
}

.pop-up form {
  margin: 0 0 5px;
}

.pop-up p sup {
  display: block;
  padding: 4px 0 8px;
  color: #777;
}

.pop-up .btn {
  margin: 3% 2% 0 0;
  padding: 4px 12px;
}

.pop-up button.btn {
  width: 22%;
}

.pop-up input[type='text'] {
  width: 5% !important;
}

.img-load {
  margin: 5px 0 0;
}

.hide {
  display: none;
}

body {
  /*background-image:url('../../Content/img/psbankonlinepng.png');*/
}

@media (min-height: 0) and (max-height: 480px) {
  /* #im-container
    {
        width:99% !important;
        left:auto !important;
        margin:0 !important;
        right:auto;
        border-radius: 5px;
        border: 1px solid #c21d3b;
    }
    */

  #im-content h2 a {
    ?display: none;
  }

  /*
    #im-messages-content
    {
        min-height:250px;
        max-height:250px;
    }*/

  #im-container .im-actions textarea {
    width: 99%;
  }
}

@media (min-width: 0) and (max-width: 350px) {
  /* #im-container
    {
        width:99% !important;
        left:auto !important;
        right:auto;
        margin:0 !important;
        font-size:.9em !important;
        border-radius: 5px;
        border: 1px solid #c21d3b;
    }
    */

  #im-content h2 a {
    ?display: none;
  }

  #im-menu p {
    display: none;
  }

  #im-container .im-actions textarea {
    width: 95%;
  }

  /*
    #im-messages-content
    {
        min-height:180px;
        max-height:200px;
    }*/
}

/* addendum css */

.none {
  display: none !important;
}

.display {
  display: inline;
}

/*bubble chat*/

.agent {
  position: relative;
  width: 88%;
  min-height: 88px;
  padding: 0px;
  ?background: #ffd2d1;
  background: white;
  -webkit-border-radius: 10px;
  -moz-border-radius: 10px;
  border-radius: 10px;
  padding: 8px;
  margin: 8px;
}

.agent:after {
  content: ' ';
  position: absolute;
  top: 45px;
  right: -15px;
  border-style: solid;
  border-width: 15px 0px 15px 15px;
  ?border-color: transparent #ffd2d1;
  border-color: transparent white;
  display: block;
  width: 0;
  z-index: 1;
}

.client {
  position: relative;
  width: 88%;
  min-height: 88px;
  padding: 0px;
  background: lightblue;
  -webkit-border-radius: 10px;
  -moz-border-radius: 10px;
  border-radius: 10px;
  padding: 8px;
  margin: 8px;
  left: 20px;
}

.client:after {
  content: ' ';
  position: absolute;
  top: 45px;
  left: -15px;
  border-style: solid;
  border-width: 15px 15px 15px 0px;
  border-color: transparent lightblue;
  display: block;
  width: 0;
  z-index: 1;
}

.custom-alert {
  padding-left: 6px;
}

.im-selection-content h3 {
  text-align: center;
}

.im-selection-content p {
  text-align: justify;
  font-weight: bold;
}

.captcha img {
  height: 50px;
  width: 160px;
}

.captcha {
  padding-left: 15px;
}

.captcha-concern {
  margin-top: -5px;
  text-align: center;
}

.captcha-concern h3 {
  margin-top: 10px;
  color: rgb(228, 35, 19);
}

#concern-title {
  text-align: left;
}

#partial-concern-type {
  margin-top: 10px;
  left: 10px;
  position: relative;
}

#im-concern-type-content {
  position: relative;
  left: 30px;
}

.captcha-concern {
  display: none;
}

.validation-summary-errors ul {
  text-align: left;
}

.custom-alert-warning {
  padding: 8px 35px 8px 14px;
  margin-bottom: 20px;
  text-shadow: 0 1px 0 rgba(255, 255, 255, 0.5);
  background-color: #fcf8e3;
  border: 1px solid #fbeed5;
  -webkit-border-radius: 4px;
  -moz-border-radius: 4px;
  border-radius: 4px;
  margin-bottom: 5px;
  color: #c09853;
}

.custom-alert-warning h4 {
  color: #c09853;
}

/*--Added by Bok--12/06/2016--------- SURVEY--------------*/
.live_chat_survey {
  height: 289px;
  text-align: left;
}

.idle_star {
  background-image: URL('../../Content/img/rating_star.png');
  height: 31px;
  width: 29px;
  float: left;
  cursor: pointer;
}

.select_star {
  background-image: URL('../../Content/img/rating_star.png');
  background-position: -35px 0px;
  height: 31px;
  width: 29px;
  float: left;
  cursor: pointer;
}

.survey-label {
  font-weight: bold;
  margin-bottom: 10px;
}
.star_rating {
  margin-right: auto;
  margin-left: auto;
  height: 32px;
  width: 100%;
  margin-bottom: 10px;
}

.social_psb {
  height: 26px;
  width: 82%;
  margin-left: auto;
  margin-right: auto;
}

.fb_icon {
  background-image: URL('../../Content/img/fb26x26.png');
  width: 26px;
  height: 26px;
  float: left;
  margin-left: 5px;
}
.twitter_icon {
  background-image: URL('../../Content/img/twitter26x26.png');
  width: 26px;
  height: 26px;
  float: left;
  margin-left: 5px;
}

.instagram_icon {
  background-image: URL('../../Content/img/insta26x26.png');
  width: 26px;
  height: 26px;
  float: left;
  margin-left: 5px;
}
.youtube_icon {
  background-image: URL('../../Content/img/youtube26x26.png');
  width: 25px;
  height: 27px;
  float: left;
  margin-left: 5px;
}
.click_me {
  background-image: URL('../../Content/img/Clictheicons.png');
  width: 101px;
  height: 28px;
  float: left;
  margin-left: 5px;
}
/*--------------------------------------------------------*/

.wifiConnected_icon {
  background-image: URL('../../Content/img/wificonnected.png');
  background-color: transparent;
  background-repeat: no-repeat;
  width: 12px;
  height: 14px;
}

.wifiSlow_icon {
  background-image: URL('../../Content/img/wifislow.png');
  background-color: transparent;
  background-repeat: no-repeat;
  width: 12px;
  height: 14px;
}

.wifiNoConnection_icon {
  background-image: URL('../../Content/img/wificritical.png');
  background-color: transparent;
  background-repeat: no-repeat;
  width: 12px;
  height: 14px;
}

#connection {
  background: #49c162;
  padding: 2px 4%;
  font-size: 0.8em;
  float: left;
  width: 92.1%;
}

#connection a span {
  margin: 0 2px 0 0;
}

.btn-wait {
  display: inline-block;
  font-size: 14px;
  text-align: center;
  vertical-align: middle;
  border-radius: 4px;
  border: 1px solid #cccccc;
  line-height: 20px;
  padding: 4px 12px;
  background-image: linear-gradient(to bottom, #08c, #04c);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.2),
    0 1px 2px rgba(0, 0, 0, 0.05);
  color: #fff;
  text-shadow: 0 -1px 0 rgba(0, 0, 0, 0.25);
  background-color: #006dcc;
}

.btn-end {
  display: inline-block;
  font-size: 14px;
  text-align: center;
  vertical-align: middle;
  border-radius: 4px;
  line-height: 20px;
  border: 1px solid #cccccc;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.2),
    0 1px 2px rgba(0, 0, 0, 0.05);
  padding: 4px 12px;
  color: #fff;
  text-shadow: 0 -1px 0 rgba(0, 0, 0, 0.25);
  background-color: #363636;
  background-image: linear-gradient(to bottom, #444, #222);
}

/*.button
{
    display: inline-block;
    padding: 4px 12px;
    margin-bottom: 0;
    font-size: 14px;
    line-height: 20px;
    color: #333333;
    text-align: center;
    text-shadow: 0 1px 1px rgba(255, 255, 255, 0.75);
    vertical-align: middle;
    cursor: pointer;
    background-color: #f5f5f5;
    background-image: -moz-linear-gradient(top, #ffffff, #e6e6e6);
    background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#ffffff), to(#e6e6e6));
    background-image: -webkit-linear-gradient(top, #ffffff, #e6e6e6);
    background-image: -o-linear-gradient(top, #ffffff, #e6e6e6);
    background-image: linear-gradient(to bottom, #ffffff, #e6e6e6);
    background-repeat: repeat-x;
    border: 1px solid #cccccc;
    border-color: #e6e6e6 #e6e6e6 #bfbfbf;
    border-color: rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.25);
    border-bottom-color: #b3b3b3;
    -webkit-border-radius: 4px;
    -moz-border-radius: 4px;
    border-radius: 4px;
    filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#ffffffff', endColorstr='#ffe6e6e6', GradientType=0);
    filter: progid:DXImageTransform.Microsoft.gradient(enabled=false);
    -webkit-box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.2), 0 1px 2px rgba(0, 0, 0, 0.05);
    -moz-box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.2), 0 1px 2px rgba(0, 0, 0, 0.05);
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.2), 0 1px 2px rgba(0, 0, 0, 0.05);
}*/