With the COVID-19 situation, know that we are here for you and want to make things #SimpleLang as we update you here on the latest advisories, how-to, and quick guides from PSBank to make your banking experience #SimpleLangMaaasahan.



 

Branch Banking Schedule 

All PSBank branches nationwide are OPEN
Monday - Friday
from 8:30am to 4:00 PM  

 

*EXCEPT for the following branches:

Taguig - McKinley Hill 10:00 AM to 5:30 PM
Cavite-  Imus Lancaster 9:30 AM to 5:00 PM
Cebu - Lapu-Lapu 9:30 AM to 5:00 PM
Cebu - IT Park 9:00 AM to 4:30 PM
Cebu - Ayala Business Park 10:00 AM to 5:30 PM
Cebu - Consolacion 9:00 AM to 4:30 PM
Davao - Digos 9:00 AM to 4:30 PM


Click here to locate the nearest PSBank branch in your area.


 

Wear Masks

For everyone’s safety, please wear masks when visiting the branch.

Before entry, please show your face for identification. Once inside, kindly observe social distancing. Maintain one (1) meter distance between yourself and the next customer.

 


 

Availability of Cash in ATMs 

PSBank ensures cash availability in its ATMs nationwide. Click here or open the PSBank Mobile App to locate the nearest PSBank Automated Teller Machine (ATM) in your area.

 

PSBank Mobile App:

Apple IOS: https://apps.apple.com/sg/app/psbank-mobile-app/id807365364

Google Playstore: https://play.google.com/store/apps/details?id=ph.com.psbankonline&hl=en

 




CHANGE IN TRANSFER DATE

In view of uncontrollable circumstances brought about by the continuing COVID-19 community quarantine/restrictions, transfer of the following PSBank Branches will be moved further to a date not later than December 1, 2020 on best effort basis.   We shall announce the exact transfer date soonest at a most appropriate time.

BRANCHES INITIALLY SCHEDULED
TRANSFER DATE
NEW TARGET TRANSFER DATE NEW LOCATION
San Pedro Branch May 25, 2020 Not later than
December 1, 2020
No. 21 A. Mabini St., Poblacion, San Pedro, Laguna
Biñan Branch June 29, 2020 Not later than
December 1, 2020

654 A. Bonifacio St., Brgy. Canlalay, Biñan, Laguna

Harrison Plaza Branch August 31, 2020 Not later than
December 1, 2020
G/F Legaspi Towers 300 Inc., Roxas Blvd., Malate, Manila


For PSBank Harrison Plaza clients, your accounts have been temporarily handled by PSBank Vito Cruz Branch located at G/F Burgundy Westbay Tower, 820 Pablo Ocampo Street, Malate, Manila while construction is still on-going in the new location. 

For concerns, you may call our 24/7 Customer Experience Hotline at (632) 8845 - 8888 .  You may also  LIveChat with us @www.psbank.com.ph or ISSA Chatbot at Facebook/psbankofficial.

Thank you for your continued patronage. 

Stay safe. Stay home.

 

 




A Friendly Reminder

Stay SAFE. Stay HOME. Stay MINDFUL.

ANYONE who may be feeling the symptoms or who have been exposed in one way or another to any COVID or suspected-COVID persons are advised to seek necessary health assistance.

We advise as well to avoid any contact with other people in the best interest of everyone.

You may also conduct your financial transactions from the comforts of your home using the PSBank Mobile App and PSBank Online.





Expanded Coverage on Grace Period for Loan Payments

Dear Valued Customers,

#WeAreInThisTogether!

With the new extension of the ECQ to May 15, 2020 and in compliance with the ‘Bayanihan to Heal As One’ Act, we continue to provide valuable assistance to all our loan customers during these challenging times.

Loan payments for all types of loans with due dates falling within the new ECQ dates will further get a 30-day grace period. The same loan payment moratorium was granted earlier to loan dues beginning March 15, 2020.

Payment of your loan/s will continue after the end of ECQ, You will NOT PAY DOUBLE on succeeding due dates after the covered period.

Click here for the Frequently Asked Questions (FAQs).

Thank you for your continued trust and patronage of PSBank.

Stay Safe. Stay Home. Practice Social Distancing.

Your PSBank Family

 


 

Waived Fees (InstaPay, PESONet, PaSend)

Dear Valued Customers,

We are waiving fees on fund transfers to other bank accounts made via InstaPay and PESONet effective March 18, 2020 until further notice.

We are also waiving the P25 PaSend Fee and ATM fee of P7.50 for PaSend transactions withdrawn in Metrobank ATMs effective immediately until further notice.

We encourage everyone to #PSBankFromHome.

Thank you for your trust and confidence.

Stay Safe. Stay Home.

Your PSBank Family

 




Delay in Delivery of flexi cards, SOA, PIN Mailers, Checkbooks

With the enhanced community quarantine in place which prioritizes everyone’s health and safety, please be advised that there will be delays in the delivery and mailing of Flexi Personal Loan cards, Pin Mailers, Statement of Accounts, and Checkbooks. Our courier partners have temporarily limited if not suspended their operations. We apologize for the inconvenience.

If you have Annual Fee billed in your Initial Statement of Account, you can request for a penalty reversal or deferment of payment by getting in touch with our Customer Experience Team at (632) 8845-8888.

You may, however, continue to #PSBankFromHome using our electronic banking channels: Mobile App, Online, & ATMs. A good number of our branches are likewise opened nationwide and currently operating on shortened banking hours.

Thank you for your continued patronage. Stay safe. Stay home.

Your PSBank Family

 


How to register on PSBank Online

PSBank Online Registration

 




How to register on PSBank Mobile

PSBank Mobile Registration

 




How to send CASH to ANYONE and withdrawable via ATM using PaSend

PSBank PaSend

 




How to transfer funds to other bank accounts

PSBank Fund Transfer

 




How to deposit checks via PSBank Mobile

PSBank Mobile Check Deposit

 




How to pay bills

PSBank Bills Payment


Click here for the list of billers.

 




How to reload mobile


PSBank Reload Mobile

 




How to request for money using PayMe


PSBank PayMe

 




How to withdraw without your card using Cardless Withdrawal

​​PSBank Cardless Withdrawal

 




How to secure your account using ATM lock

PSBank ATM Lock

 


Find an ATM
​​

PSBank ensures cash availability in its ATMs nationwide.  Click here to locate the nearest PSBank Automated Teller Machine (ATM)  in your area.





#BeAware of Scams: Stay Safe, Stay Secure
​​

PSBank BeAware!






Inquire about your loan via PSBank Website
​​

Click here to inquire about your loan.

Governing Regulations for Reference



FAQs on Extended ECQ - Grace Period on Loan Payments


 

 

For inquiries or concerns, you may contact us through the following: 

24/7 Customer Experience Hotline: (632) 8845 - 8888

Email: [email protected]

PSBank Live Chat: www.psbank.com.ph

ISSA Chatbot: Facebook.com/psbankofficial



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