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Head Office
- Division: CUSTOMER EXPERIENCE AND HUMAN RESOURCES GROUP - CX OPERATIONS
- Department: CALL BANKING
- Position: CUSTOMER EXPERIENCE ASSOCIATE (8)
Description:
• Handles all after-sales inquiries and concerns of clients via call through the 24/7 Customer Experience (CX) hotline.
• Handles all after-sales inquiries and concerns of clients via call through the 24/7 Customer Experience (CX) hotline.
Requirements:
• Bachelor's Degree
• At least 6 months experience in service-oriented industry
What you will need to succeed
• Integrity
• Grit, Resilience and Growth Mindset
• Malasakit for Customer, Colleague and the Company.
• Bachelor's Degree
• At least 6 months experience in service-oriented industry
What you will need to succeed
• Integrity
• Grit, Resilience and Growth Mindset
• Malasakit for Customer, Colleague and the Company.
- Division: FINANCE GROUP - LEGAL SERVICES
- Department: LITIGATION
- Position: LEGAL COUNSEL (2)
Description:
• Prepares and files complaints, answers, memorandum, motions, or other pleadings in the assigned cases, within the prescribed / turn-around time, and in accordance with the evidence at hand, and latest applicable law and jurisprudence. • Presents evidence for the Bank, its directors, officers, or employees involved in the assigned cases, and obtains favorable orders / resolution / decisions therein. • Ensures attendance in pre-trial conferences, trials, and all other stages and hearings of assigned cases. • Exhausts alternative modes of dispute resolution on terms beneficial to the Bank, and in accordance with the terms approved by Senior Management and with the policy of the Bank.
• Prepares and files complaints, answers, memorandum, motions, or other pleadings in the assigned cases, within the prescribed / turn-around time, and in accordance with the evidence at hand, and latest applicable law and jurisprudence. • Presents evidence for the Bank, its directors, officers, or employees involved in the assigned cases, and obtains favorable orders / resolution / decisions therein. • Ensures attendance in pre-trial conferences, trials, and all other stages and hearings of assigned cases. • Exhausts alternative modes of dispute resolution on terms beneficial to the Bank, and in accordance with the terms approved by Senior Management and with the policy of the Bank.
Requirements:
• Bachelor of Laws degree
• At least two (2) years relevant work experience in litigation, preferably with exposure on cases involving banking, financial, credit, and real estate transactions.
• Member of the Philippine Bar in good standing
What you will need to succeed
• Integrity
• Grit, Resilience and Growth Mindset
• Malasakit for Customer, Colleague and the Company.
• Bachelor of Laws degree
• At least two (2) years relevant work experience in litigation, preferably with exposure on cases involving banking, financial, credit, and real estate transactions.
• Member of the Philippine Bar in good standing
What you will need to succeed
• Integrity
• Grit, Resilience and Growth Mindset
• Malasakit for Customer, Colleague and the Company.
- Division: CREDIT OPERATIONS - CREDIT APPRAISAL
- Department: PROVINCIAL (TARLAC)
- Position: APPRAISER (1)
Description:
• Ensures that all processes/transactions/decisions are in accordance with established Bank policies, credit requirements, and that the required turnaround times are met.
• Schedules /conducts field appraisal inspection of collateral properties.
• Locates collateral property through tax mapping, validate vicinity map and conduct ocular inspection of the property described in the title.
• Verifies lot configuration vs. plotting and other submitted documents
• Determines floor area of the building and/or other improvements through actual measurements
• Checks and/or validates possible encroachment problem on the property and on its adjacent lots and highlights all related findings in the appraisal report
• Determines the market value of land, motor vehicle and condominium units through inquiries and surveys from other banks, real estate brokers, listings and independent appraisers.
• Ensures that all processes/transactions/decisions are in accordance with established Bank policies, credit requirements, and that the required turnaround times are met.
• Schedules /conducts field appraisal inspection of collateral properties.
• Locates collateral property through tax mapping, validate vicinity map and conduct ocular inspection of the property described in the title.
• Verifies lot configuration vs. plotting and other submitted documents
• Determines floor area of the building and/or other improvements through actual measurements
• Checks and/or validates possible encroachment problem on the property and on its adjacent lots and highlights all related findings in the appraisal report
• Determines the market value of land, motor vehicle and condominium units through inquiries and surveys from other banks, real estate brokers, listings and independent appraisers.
Requirements:
• Bachelor's Degree
• At least 5 years' experience in Auto and Real Estate Appraisal
What you will need to succeed
• Integrity
• Grit, Resilience and Growth Mindset
• Malasakit for Customer, Colleague and the Company.
• Bachelor's Degree
• At least 5 years' experience in Auto and Real Estate Appraisal
What you will need to succeed
• Integrity
• Grit, Resilience and Growth Mindset
• Malasakit for Customer, Colleague and the Company.
- Division: CREDIT OPERATIONS - CREDIT EVALUATION DIVISION
- Department: COMMERCIAL REVIEW DEPARTMENT 3
- Position: COMMERCIAL REVIEW OFFICER
Description:
• Leads the delivery of credit and collections services to the concerned business units and partners; ensures that all process, transactions, targets and decisions adhere to established Bank policies and that required turnaround times (TAT) are met.
• Creates and implements relevant process improvements, systems enhancements, strategies and plans for the Credit Operations Group
• Reviews, analyzes reports and proposals for consumer and commercial and provides appropriate recommendations and/or credit decisions within approved credit authority/limits, as applicable.
• Supervises and trains assistants and officers
• Leads the delivery of credit and collections services to the concerned business units and partners; ensures that all process, transactions, targets and decisions adhere to established Bank policies and that required turnaround times (TAT) are met.
• Creates and implements relevant process improvements, systems enhancements, strategies and plans for the Credit Operations Group
• Reviews, analyzes reports and proposals for consumer and commercial and provides appropriate recommendations and/or credit decisions within approved credit authority/limits, as applicable.
• Supervises and trains assistants and officers
Requirements:
• Bachelor's Degree, preferably in Business or related field.
• At least three years of relevant work experience in Banking and finance.
What you will need to succeed
• Integrity
• Grit, Resilience and Growth Mindset
• Malasakit for Customer, Colleague and the Company.
• Bachelor's Degree, preferably in Business or related field.
• At least three years of relevant work experience in Banking and finance.
What you will need to succeed
• Integrity
• Grit, Resilience and Growth Mindset
• Malasakit for Customer, Colleague and the Company.
- Division: INTERNAL AUDIT GROUP - INTERNAL AUDIT - SPECIAL AUDIT SERVICES
- Department: MODEL VALIDATION
- Position: AUDIT OFFICER
Description:
• Ensures the timely and effective execution of the audits and other works assigned; manages the projects, functions, activities, and resources of the engagement team, if assigned as Team Lead.
• Prepares working papers to support audit procedures conducted and issues noted, for review by the Audit Manager/ Audit Division Head. Documents all observations regarding operations and transactions audited, highlighting weaknesses or discrepancies.
• Ensures completeness of working papers that documents the audit procedures done and supports individual findings and recommendations.
• Develops and discusses findings, recommendations and timelines for corrective action with audit clients and monitors the implementation status of agreed recommendations.
• Ensures the timely and effective execution of the audits and other works assigned; manages the projects, functions, activities, and resources of the engagement team, if assigned as Team Lead.
• Prepares working papers to support audit procedures conducted and issues noted, for review by the Audit Manager/ Audit Division Head. Documents all observations regarding operations and transactions audited, highlighting weaknesses or discrepancies.
• Ensures completeness of working papers that documents the audit procedures done and supports individual findings and recommendations.
• Develops and discusses findings, recommendations and timelines for corrective action with audit clients and monitors the implementation status of agreed recommendations.
Requirements:
• Graduate of Accountancy, Internal Auditing, Business Management, Finance, Statistics, Mathematics, or any business course
• Analytical Skills and Auditing experience
• Excellent attention to detail and organizational skills
• Ability to work independently and in a team
• Strong written and verbal communication skills
• Bachelor's degree in Accounting, Finance, or related field
• Professional certifications (e.g., Certified Internal Auditor, Certified Public Accountant) are a plus
• With an experience at credit risk management or market risk management or related to credit scoring
What you will need to succeed
• Integrity
• Grit, Resilience and Growth Mindset
• Malasakit for Customer, Colleague and the Company.
• Graduate of Accountancy, Internal Auditing, Business Management, Finance, Statistics, Mathematics, or any business course
• Analytical Skills and Auditing experience
• Excellent attention to detail and organizational skills
• Ability to work independently and in a team
• Strong written and verbal communication skills
• Bachelor's degree in Accounting, Finance, or related field
• Professional certifications (e.g., Certified Internal Auditor, Certified Public Accountant) are a plus
• With an experience at credit risk management or market risk management or related to credit scoring
What you will need to succeed
• Integrity
• Grit, Resilience and Growth Mindset
• Malasakit for Customer, Colleague and the Company.