The PSBank Debit Mastercard offers a convenient way to shop and dine. Now, you don't have to line up at any ATM to withdraw cash or carry unnecessary amounts of cash with you.

Powered by Mastercard, our debit card is accepted in over 43.3 million establishments worldwide. Just like a typical ATM card, you can use your PSBank Debit Mastercard to withdraw cash, pay your bills and transfer funds, and instantly determine your available account balance. To help you monitor your purchases, you may also view your account statement covering your last five transactions, making it more convenient and easy for you to stick to your budget. In addition, you can get your very own personalized card within 30 minutes or less upon successful account enrollment.



 

  • Use your PSBank Debit Mastercard to shop and dine* in over 40 million Mastercard-affiliated merchants worldwide.

 

* Daily purchase limit for point-of-sale (POS) purchases and online shopping set at PhP25,000 each,  for a daily combined purchase limit of PhP50,000. The limit applies to individual and joint accounts and can be increased or decreased depending on your spending capacity. Adjustment on the limit can be requested in any PSBank branch or by calling our Customer Experience hotline.

* You may use your PSBank Debit Mastercard to shop online from major e-commerce platforms.

  • Withdraw cash from any PSBank, BancNet and other ATM Networks nationwide and in any Mastercard/Maestro/Cirrus ATM worldwide.
  • With no deposit fee or deposit limit, the PSBank Debit Mastercard is an interest-bearing account and deposits of up to P500,000 are insured by the Philippine Deposit Insurance Corporation (PDIC).
  • View your account statement covering your last five (5) transactions.
  • Instantly determine your available account balance via ATM, online banking and mobile
  • Conveniently pay your bills
 
  • Transfer funds between accounts (PSBank or other BancNet member banks, subject to enrollment)
  • You can now use your PSBank Debit Mastercard to download the hottest songs, apps and games from iTunes and get the latest books and gadgets from Amazon.  Use it also to purchase from any of the 35,000 online merchants*.

* not yet available for PayPal and other online merchants

Please click here to view General Provisions on Deposits and Other Products and Services.

  • Utmost convenience. No need to withdraw money to pay for your purchases or dine out with your loved ones or friends. Simply tap, dip or swipe the card at the POS terminal of any Mastercard-affiliated establishment here or abroad.

  • 24/7 access. Enjoy round-the-clock access when you make ATM withdrawals, cashless shopping, and online purchases or even account statement viewing.

  • Customer Service worldwide. It doesn’t matter whether you’re in the country or anywhere in the world. Whatever concerns you may have, PSBank Customer Experience (632) 8845-8888 and Mastercard Global Customer Service will be there to help you. Just dial 1-800-627-8372 (in the United States) or 1-636-722-7111 (outside United States) immediate help will be available.

  • Zero Lost Card Liability. If your PSBank Debit Mastercard ever gets lost or stolen, you are protected against fraudulent purchase transactions from the moment you report the loss to PSBank Customer Experience representatives or to the Mastercard Global Customer Service, if overseas. You must also confirm the loss in writing to PSBank as soon as possible.

Application Fee

FREE

Service fee (falling below maintaining balance)

PhP500 if account falls below required average daily balance for two consecutive months (to be charged on the third month). This is also applicable for dormant accounts.

Service fee (accounts closed within 1 month from opening date)

PhP500 is charged if account was closed within one month from opening date

ATM WITHDRAWAL / BALANCE INQUIRY FEES

ATMs Balance Inquiry Withdrawal Declined transactions
(insufficient funds and/or exceeds daily transaction frequency)

PSBank

FREE

FREE

N/A

Metrobank

FREE

PhP7.50

N/A

BancNet-member Bank and ExpressNet

PhP1

PhP10

N/A

Mastercard (overseas)

US$1 per inquiry

US$3.50 per transaction

US$1.50 per transaction

Withdrawal fee at any PSBank Branch (via Manager's Check)

  • up to PhP100,000 = PhP50 withdrawal fee
  • PhP100,000.01 and above = PhP100 withdrawal fee

Card replacement fee (for lost/stolen/demagnetized card)

PhP200 per card

Annual fee

FREE

Card delivery

Not available

Charge back processing fee

FREE

Request for account balance and transaction history 

  • via PSBank branch/PSBank Online/PSBank Mobile
    • PhP100 for the first 3 pages
    • PhP20 for every succeeding page
  • via ATM – FREE for the last 5 transactions

Inter-bank fund transfer  (if source account)

  • PhP25 via ATM
  • via PSBank Mobile and PSBank Online
    • InstaPay – PhP15
    • PESONet – PhP50

Renewal fee (upon expiration)

FREE

Note: All aforesaid fees and charges will take effect immediately and may be cancelled or modified anytime at the Bank’s sole discretion without any prior notice.

  • Presentation of at least one (1) primary ID or two (2) valid secondary IDs, one of which with photo and signature

  • For applicants who are minors (7-17 years old)
    • Quit Claim/Waiver signed by the parent or guardian
    • Valid ID's of the legal guardian and the minor (Passport/School ID)

Handling Captured CardFor Lost, stolen or card captured by ATM

    • Should your debit card be captured by our ATMs, please immediately call our Customer Experience at (632) 8845-8888 from abroad or chat with us at PSBank LiveChat via www.psbank.com.ph. Should your debit card be captured by other banks’ ATM, please call the Customer Service hotline of the other bank.

  • Handling Lost or Stolen Card
    • For lost or stolen cards, please call our PSBank Customer Experience Hotline at (632) 8845-8888. Your debit card will be blocked immediately. If theft or loss occurred abroad, cardholders can receive global assistance 24 hours a day, 7 days a week from Mastercard International Global Customer Services. The telephone numbers are:

      • In the United States
        Call 1-800-Mastercard (1-800-627-8372)

      • Outside the United States
        For countries not listed in the Mastercard directory, you can collect call to the United States at telephone number 1-636-722-7111 in the event of an emergency

    • To the complete the documentation of your card loss and to replace it, go to any PSBank branch and show your account opening ID.

For more information:




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