PESONet is an account to account fund transfer service that supports bulk, recurring, non-time sensitive payment transactions; while InstaPay is a new electronic fund transfer service that enables participants to provide real-time, low-value payment transactions, allowing customers and businesses to transfer between accounts, with real-time confirmation of credit to payee.

Below are the main features of InstaPay and PESONet:

1. Log-in to PSBank Online.
2. Go to the Fund Transfer module.
3. Select the source account.
4. Choose target account.
   • Select “To Enrolled Other Bank Account.”  Select an account from the dropdown list.
   • Select “To Unenrolled Other Bank Account.”  Fill in all mandatory information of the Beneficiary.
5. Indicate the amount you wish to transfer.
6. Select preferred transfer schedule:  Immediate via “InstaPay,” Within 1 banking day via “PESONet” or “Future date.”
   
7. Review transaction details and click “Submit”:
   • For enrolled “other bank” accounts, password is required.
   • For unenrolled “other bank” accounts, password and OTP are required to process the transaction.
8. An SMS / Email transaction notification will be sent to your registered mobile / email.
    

1. Log-in to PSBank Mobile.
2. Select “Fund Transfer” from the side menu.
3. Select a source account.
4. Choose a target account then select “TRANSFER TO UNENROLLED” button.
5. Select “Other Bank” tab.
6. Select a Bank.
7. Input Account Number.
8. Select “Proceed” button.
9. Input required details.
10. Select “Proceed” button.
11. Indicate the amount you wish to transfer.
12. Select preferred schedule : Immediate via “InstaPay,” Within 1 banking day via “PESONet” or “Future date.”
13. Review transaction details and submit. For unenrolled “other bank” accounts, the OTP is required to process the transaction.
14. An SMS / e-mail transaction notification will be sent to your registered mobile / e-mail.
    
    * You may also access “Fund Transfer” via the “Create a Transaction” menu

1. Log-in to PSBank BOB.
2. From the BOB home page, select Basic Banking from the menu.
3. Choose Fund Transfer – Third Party.
4. Select “Create Fund Transfer” tab.
5. Indicate the amount you wish to transfer.
6. Select a source account.
7. Tick “Is Other Bank?” box.
8. Select a Bank (upon selection, the bank code and transaction fee will be auto-populated).
9. Indicate the Target Account.
10. Enter the name, address, contact numbers, and e-mail address of the Recipient.
11. Type-in a note on the “Remarks” field.
12. Select a Transfer Schedule (Immediate, Post-Dated or Recurring).
13. Click on the “Next” button, a transaction summary will be displayed.
14. Review transaction details and submit.
15. A transaction acknowledgement will be displayed.
16. An e-mail transaction notification will be sent to your registered email.
    
    

Unfortunately, these fund transfer services are only available for fund transfers between Philippine Peso accounts of participating banks and non-bank e-money issuers within the Philippines.

• PSBank connection is down
• BancNet connection is down
• Receiving bank is down
• Account number of the recipient is not existing with the receiving financial institution
  
  

• For PESONet, the fund transfer amount will be credited back to your account as soon as the funds are returned to PSBank by the receiving bank.
• For InstaPay, the fund transfer amount will be credited back to your account after the bank completes the daily reconciliation process of the previous day.
  
  

For all PESONet / InstaPay transactions, as long as a valid account number is provided, is considered final and can no longer be cancelled. Hence, we encourage you to ensure the accuracy of the account numbers that you indicate in all PESONet and InstaPay transactions.

For additional ease and convenience, though not necessary, enrollment is encouraged for recurring fund transfers involving the same account.

• For more information on InstaPay, you may visit the BSP website at www.bsp.gov.ph/payments/nrps_overview.asp
  
  

For inquiries or concerns, you may call our 24/7 Customer Experience Hotline at (632) 8845-8888, e-mail us at [email protected] or visit any PSBank Branch. You may also reach us via PSBank [email protected].