Be Aware: How to spot the red flags and tips to avoid falling victim to scams or frauds
Kung kaduda-duda, ‘wag basta maniwala!  Check out the red flags
and what to do if you feel you’ve been scammed!


Dear Valued Clients,

We would like to inform you that effective August 15, 2022, the Early Settlement Processing Fee for PSBank Auto and Home Loan will be as follows:

Auto and Home Loan : Php5,000.00
Home Loan Take-Out: Php10,000.00

Early Settlement refers to the full payment of the loan ahead of its maturity date. The said fee will not apply to accounts with remaining term of equal to or less than six (6) months or those with remaining balance of Php50,000.00 or less for Auto Loan and Php200,000.00 or less for Home Loan.

Thank you.

PSBank Branch Banking Schedule for Feb. 3 - 15 2022


  • Branches located in malls will observe the following schedule. Clearing cut-off for these branches is the same as the closing time.

    9:00 AM - 4:30 PM
    • CEBU - CONSOLACION | G/F Orosia Building, Highway Cansaga, Consolacion Cebu
    • CEBU - IT PARK | G/F Stall 101, eBlock 4, Jose Maria Del Mar St., Cebu IT Park, Cebu City

    9:30 AM - 5:00 PM
    • CAVITE – IMUS LANCASTER | The Square, Retail 2 Unit 101, Advincula Ave., Lancaster New City, Brgy. Alapan 2, Imus City, Cavite
    • CEBU – LAPU LAPU | Gaisano Mactan Island Mall, Lapu Lapu City, Cebu

    10:00 AM - 5:30 PM
    • CEBU-AYALA BUSINESS PARK | G/F Insular Life Cebu Business Centre, Mindanao Avenue corner Biliran Road, Cebu Business Center, Cebu City
    • TAGUIG – MCKINLEY HILL | G/F, Morgan Suites Executive Residences, McKinley Hill, Fort Bonifacio, Taguig City

  • Branches are closed during local and national holidays.

Note: Local community measures may cause branch banking hours and cut-off times to be adjusted without prior notice. Please check the announcements of your local government units or call your branch to confirm, if needed.


Click here to find and locate the nearest PSBank Branch or ATM in your area.
For inquiries or concerns, you may contact us through the following: 
24/7 Customer Experience Hotline: (632) 8845 – 8888
PSBank LiveChat:
ISSA Chatbot:


To: All PSBank Mobile Check Deposit facility users,

In compliance with PCHC CICS Operating Memo 20-033, we would like to remind you of the guidelines below in order for us to facilitate processing of checks deposited via PSBank Mobile app:

  • Provide the required information at the back of the check (see illustration below for your reference):

    1. Indicate “For electronic endorsement to PSBank only”
    2. Your signature
    3. PSBank account number where the check will be deposited
    4. Date of deposit

  • Checks with any erasures, alterations or with multiple account numbers written at the back side of the check shall not be accepted for deposit.

    Thank you. 

Pharming is a type of online fraud conducted by hackers to grab your personal information through the Internet. It is similar to the more familiar "phishing" attacks wherein a victim clicks on a link and is directed to a fake website. In pharming, a user inputs the legitimate website address into the browser's address bar but will still be directed to a bogus website. Either way, the fraudulent website will look the same as the actual one.

Please read through the tips below so that you can still continue to enjoy the convenient and easy way of doing your banking transactions online.

  1. Regularly update the ANTI-VIRUS and ANTI-SPYWARE software installed in your computer.
  2. ONLY log in to PSBank Online via with your Username and Password; no other information will be required or asked from you.
  3. When websites you regularly visit suddenly require you to input your account number/s, PIN and other sensitive information to log in, you may be encountering a possible attack.
  4. Ensure that the website address of the PSBank Online login page is from our SECURE SITE "".
  5. Verify the VERISIGN SSL CERTIFICATE if it is current and updated.
  6. DO NOT download suspicious attachments and click links included in your email messages and/or Facebook and other social networking site accounts.
  7. Regularly MONITOR the activities of your account/s.
  8. If you suspect that your PSBank Online access has been compromised, IMMEDIATELY change your password and call our 24/7 Customer Experience hotline at (632) 8845-8888.

PSBank strives to protect all our customers from possible online attacks. With your help and vigilance, we can avoid this from happening. Report suspicious activities on your PSBank accounts by calling our 24/7 CX Hotline mentioned above or contact us here.

Be Aware! is PSBank's consumer protection campaign that provides clients with the necessary information to protect them and their hard-earned savings against scams.





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