We shall be conducting a system upgrade wherein all PSBank ATMs and ATM card-related transactions will be TEMPORARILY UNAVAILABLE on the following schedule:
AFFECTED SERVICE | UNAVAILABLE ON | |
Start | End | |
All PSBank ATMs | Sep. 6 (Fri) 10PM | Sep. 8 (Sun) 8PM |
Starting Sep. 7 (Sat) 4AM, you may withdraw or transact using your PSBank ATM cards in other bank's ATMs and do POS / online purchases during this system upgrade |
Effective September 7, transactions done via Metrobank ATM will also be charged the regular fee of PhP2.00 for balance inquiries and PhP18.00 for cash withdrawals until further notice. Service fee will remain PhP7.50 for PSBank Cardless Withdrawal and PaSend transactions done in Metrobank ATMs.
All other services on our website and in PSBank Mobile / Online will continue to be available during the scheduled upgrade.
Kindly plan your transactions ahead of time. We apologize for the inconvenience.
For assistance, you may call our 24/7 CX Hotline at 24/7 CX Hotline at (632) 8845-8888.
Thank you for your understanding.
We’ve updated our number for your loan inquiries! Just add zero (0) at the end of the existing number. (225660+0)
For quick answers to your loan inquiries, just text the following keywords below to 2256600 anytime for FREE!
For amount due / next due date, text: PSBANK AMTDUE <15-Digital Loan Acct. Number>
For outstanding / early settlement balance, text: PSBANK OUTSBAL <15-Digit Loan Acct. Number>
For your credit limit / available line, text: PSBANK CREDITLIMIT <15-Digit Loan Acct. Number>
For your amortization / maturity date, text: PSBANK AMORTIZATION <15-Digit Loan Acct. Number>
Updated Fees and Charges | Effectivity Date | |
Early Settlement Processing Fee |
Auto and Home Loan : PhP10,000.00 Early Settlement refers to the full payment of the loan ahead of its maturity date. The said fee will not apply to accounts with remaining term of equal to or less than six (6) months or those with remaining balance of PhP50,000.00 or less for Auto Loan and PhP200,000.00 or less for Home Loan. |
Applicable for auto and Home Loan which will be paid ahead of its maturity date starting February 1. 2023 |
Safekeeping Fees |
New fee shall apply to fully paid loan accounts prior to the effectivity of the updated charges and with unclaimed collaterals as of January 1, 2024. Clients have until December 31, 2023 to claim their collaterals to avoid increase in fees. |
Applicable for Fully paid Loan accounts starting February 15, 2023 onwards. |
Late / Non submission fee on insurance policy renewal |
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Applicable for Motor Policy expiring March 1, 2023 onwards |
Second Issuance of Chattel Mortgage (RCM) / Release of Real Estate Mortgage (RREM) |
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Applicable for requests received starting March 1, 2023 onwards. |
Note: All aforesaid fees and charges will take effect immediately and may be cancelled or modified anytime at the Bank’s sole discretion without any prior notice.
Thank you.
Meanwhile, PSBank Mobile / Online and all our branches will continue to be available for your banking needs.
Kindly plan your transactions ahead of time.
Thank you for your understanding.
Following the implementation of new check design standards by the Philippine Clearing House Corporation (CICS OM 23-040), PSBank will only accept checks using the new required format beginning May 1, 2024.
The new PSBank checks have these new format / features:
START ORDERING YOUR NEW CHECKBOOKS WITH THE NEW FORMAT THROUGH YOUR BRANCH OF ACCOUNT, OR PSBANK MOBILE / ONLINE TO AVOID INCONVENIENCE.
REMINDER: We recommend that you deposit, issue or warehouse checks in the old format no later than April 30, 2024.
For more information on the implementation of this new check design and specifications (CICS OM No. 23-040), you may view the Frequently Asked Questions (FAQ) by clicking here.
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9:30 AM - 5:00 PM |
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10:00 AM - 5:30 PM |
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Note: Local community measures may cause branch banking hours and cut-off times to be adjusted without prior notice. Please check the announcements of your local government units or call your branch to confirm, if needed.
To: All PSBank Mobile Check Deposit facility users,
In compliance with PCHC CICS Operating Memo 20-033, we would like to remind you of the guidelines below in order for us to facilitate processing of checks deposited via PSBank Mobile app:
Pharming is a type of online fraud conducted by hackers to grab your personal information through the Internet. It is similar to the more familiar "phishing" attacks wherein a victim clicks on a link and is directed to a fake website. In pharming, a user inputs the legitimate website address into the browser's address bar but will still be directed to a bogus website. Either way, the fraudulent website will look the same as the actual one.
Please read through the tips below so that you can still continue to enjoy the convenient and easy way of doing your banking transactions online.
PSBank strives to protect all our customers from possible online attacks. With your help and vigilance, we can avoid this from happening. Report suspicious activities on your PSBank accounts by calling our 24/7 CX Hotline mentioned above or contact us here.
Be Aware! is PSBank's consumer protection campaign that provides clients with the necessary information to protect them and their hard-earned savings against scams.