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PSBank branches closed, Dec 24-25 and Dec 30-Jan 1

 

All PSBank branches nationwide will be closed on the following dates:

  • December 24-25, 2025: Christmas Eve and Christmas Day
  • December 30, 2025: Rizal Day
  • December 31, 2025 to January 1, 2026: New Year’s Eve and New Year’s Day

All our ATMs and PSBank Mobile / Online will continue to be available for your banking needs.

*If you don’t have mobile banking yet, download PSBank Mobile App from Apple App Store, Google Play, or Huawei AppGallery.

Further, please take note of the following:

  • Crediting of payroll on said holiday will proceed.
  • Mobile Check deposits made after 3PM cut-off time on the last banking day before the holiday and during the holiday will be processed on the next banking day.
  • For time deposits, maturities due on the holiday will be processed on the next banking day.
  • PESONet transactions made after the 3PM cut-off time on the last banking day before the holiday and during the holiday will be processed on the next banking day.
  • For bills payments enrolled in Automatic Debit Arrangement, debiting of accounts with due dates on the holiday will proceed. For PSBank loan payments, accounts will be debited on the next banking day.
  • For UITF/e-Trust clients, any transactions and redemptions during this date will be processed the next banking day.

Thank you.

 

 



Starting November 3, 2025, PSBank will implement Transactor Due Diligence in compliance with the regulations of the Bangko Sentral ng Pilipinas and the Anti-Money Laundering Council. 

A Transactor refers to an individual who carries out transactions with the Bank on their own, and not under the authority of the accountholder or their authorized representative.

To comply with this regulation, Transactors are required to present any ID when conducting any of the following transactions at a PSBank branch:

  • Deposit
  • Loan Payment
  • Bills Payment

These requirements apply regardless of the transaction amount.

Please be informed that effective July 21, 2025, a fee of PhP 5,000.00 will be charged for the second and subsequent requests for a copy of the following fully paid loan documents:

  • Release of Chattel Mortgage (RCM)
  • Release of Real Estate Mortgage (RREM)

For first-time releases, current applicable fees remain unchanged.

Thank you.

 

Effective July 1, 2025
Withholding Tax Updates on Interest Earned under
the Capital Markets Efficiency Promotion Act (CMEPA) or RA 12214

FCDU (US Dollar deposits):
Effective July 1, 2025, the withholding tax on interest earned from US Dollar deposit accounts will increase from 15% to 20%, pursuant to the recently passed Capital Markets Efficiency Promotion Act (CMEPA) or RA 12214.

For USD Time Deposits, the new tax rate applies only to rollovers and new placements made July 1 onwards.

Peso Prime Time Deposits:
Under CMEPA, interest earned on long term time deposits (5 years and up) will be subject to withholding tax of 20%. Thus, the PSBank Peso Prime Time Deposit (5-year tax-free TD) will no longer be offered starting July 1.

For existing Peso Prime Time Deposits, interest will continue to be tax-free if maintained until maturity. If pre-terminated, applicable taxes and penalties will be charged accordingly.

 

For more information on CMEPA, please visit https://www.bir.gov.ph/CMEPA

 

Effective 15 March 2025
New Maximum Deposit Insurance Coverage
from P500,000 to P1,000,000 per Depositor, per Bank


Please be advised that effective 15 March 2025, the Maximum Deposit Insurance Coverage provided by the Philippine Deposit Insurance Corporation (PDIC) will be One Million Pesos (PhP1,000,000.00) per depositor, per bank.

PDIC Deposits are insured up to 1M per depositor

Please be informed that effective June 10, 2025, the processing fee for our SME Business Credit Line, both new applications and renewal, will increase from Php4,750 to Php10,000.

For concerns and other queries, you may reach us at the following channels:
24/7 Customer Experience Hotline : (02) 8845-8888
SMS : (63) 998-8458888
Email : [email protected]
Live Chat : www.psbank.com.ph

Thank you.

Please be informed that effective February 1, 2025, the Early Settlement Processing Fees for PSBank Home Loan will be as follows:
  • Home Loan: PhP20,000.00
  • Home Loan Take-Out: PhP25,000.00

Early Settlement refers to the full payment of the loan ahead of its maturity date. The said fee will not apply to accounts with remaining term of equal to or less than six (6) months or those with remaining balance of PhP200,000.00 or less.

Thank you.

We’ve updated our number for your loan inquiries! Just add zero (0) at the end of the existing number. (225660+0)

For quick answers to your loan inquiries, just text the following keywords below to 2256600 anytime for FREE!

For amount due / next due date, text: PSBANK AMTDUE <15-Digital Loan Acct. Number>

For outstanding / early settlement balance, text: PSBANK OUTSBAL <15-Digit Loan Acct. Number>

For your credit limit / available line, text: PSBANK CREDITLIMIT <15-Digit Loan Acct. Number>

For your amortization / maturity date, text: PSBANK AMORTIZATION <15-Digit Loan Acct. Number>

Please be informed of the following updates on loan related fees:

  Updated Fees and Charges Effectivity Date
Early Settlement Processing Fee


Early Settlement Processing Fee for PSBank Auto and Home Loan Will be as follows:

Auto and Home Loan : PhP10,000.00
Home Loan Take-Out : PhP15,000.00

Early Settlement refers to the full payment of the loan ahead of its maturity date. The said fee will not apply to accounts with remaining term of equal to or less than six (6) months or those with remaining balance of PhP50,000.00 or less for Auto Loan and PhP200,000.00 or less for Home Loan.

 Applicable for auto and Home Loan which will be paid ahead of its maturity date starting February 1. 2023
Safekeeping Fees


A fee of PhP2,000 shall be charged if collateral loan document is unclaimed on the 91st day from the loan closure date. An additional fee of PhP1,000 shall be charged for every 30 days exceeding the 120-day period.

New fee shall apply to fully paid loan accounts prior to the effectivity of the updated charges and with unclaimed collaterals as of January 1, 2024. Clients have until December 31, 2023 to claim their collaterals to avoid increase in fees.

 Applicable for Fully paid Loan accounts starting February 15, 2023 onwards.
Late / Non submission fee on insurance policy renewal


PhP3,000 shall be charged for late / non-submission of insurance policy renewal document

 Applicable for Motor Policy expiring March 1, 2023 onwards
Second Issuance of Chattel Mortgage (RCM) / Release of Real Estate Mortgage (RREM)


PhP2,500 shall be charged to loan borrowers requesting for 2nd issuance of RCM/RREM

 Applicable for requests received starting March 1, 2023 onwards.*

Note: All aforesaid fees and charges will take effect immediately and may be cancelled or modified anytime at the Bank’s sole discretion without any prior notice.

Thank you.

*Please refer to the updated fees for requests for copies of select loan documents effective July 21, 2025.

In line with the continuous improvement of our services, our ATM terminals will have scheduled system enhancement activities and will be temporarily offline on specific dates. You may check out the schedule below to know when the ATM nearest you will have its scheduled system activity.

Meanwhile, PSBank Mobile / Online and all our branches will continue to be available for your banking needs.

Kindly plan your transactions ahead of time.

Thank you for your understanding.

Following the implementation of new check design standards by the Philippine Clearing House Corporation (CICS OM 23-040), PSBank will only accept checks using the new required format beginning May 1, 2024.

The new PSBank checks have these new format / features:

  1. Date is in a box, and formatted as MM-DD-YYYY
  2. The PESO SIGN appears OUTSIDE the “Amount in Figures”
  3. The SIGNATURE FIELD IS IN A BOX

START ORDERING YOUR NEW CHECKBOOKS WITH THE NEW FORMAT THROUGH YOUR BRANCH OF ACCOUNT, OR PSBANK MOBILE / ONLINE TO AVOID INCONVENIENCE.

REMINDER:  We recommend that you deposit, issue or warehouse checks in the old format no later than April 30, 2024.

For more information on the implementation of this new check design and specifications (CICS OM No. 23-040), you may view the Frequently Asked Questions (FAQ) by clicking here.

Kung kaduda-duda, ‘wag basta maniwala!  Check out the red flags
and what to do if you feel you’ve been scammed!
 

PSBank Branch Banking Schedule for Feb. 3 - 15 2022

 

  • Branches located in malls will observe the following schedule. Clearing cut-off for these branches is the same as the closing time.
    9:00 AM - 4:30 PM
    • CEBU - CONSOLACION | G/F Orosia Building, Highway Cansaga, Consolacion Cebu
    • CEBU - IT PARK | G/F Stall 101, eBlock 4, Jose Maria Del Mar St., Cebu IT Park, Cebu City

    9:30 AM - 5:00 PM
    • CAVITE – IMUS LANCASTER | The Square, Retail 2 Unit 101, Advincula Ave., Lancaster New City, Brgy. Alapan 2, Imus City, Cavite
    • CEBU – LAPU LAPU | Gaisano Mactan Island Mall, Lapu Lapu City, Cebu

    10:00 AM - 5:30 PM
    • CEBU-AYALA BUSINESS PARK | G/F Insular Life Cebu Business Centre, Mindanao Avenue corner Biliran Road, Cebu Business Center, Cebu City
    • TAGUIG – MCKINLEY HILL | G/F, Morgan Suites Executive Residences, McKinley Hill, Fort Bonifacio, Taguig City


  • Branches are closed during local and national holidays.


Note: Local community measures may cause branch banking hours and cut-off times to be adjusted without prior notice. Please check the announcements of your local government units or call your branch to confirm, if needed.

 

Click here to find and locate the nearest PSBank Branch or ATM in your area.
 
 
For inquiries or concerns, you may contact us through the following: 
24/7 Customer Experience Hotline: (632) 8845 – 8888
PSBank LiveChat:  www.psbank.com.ph
ISSA Chatbot:  Facebook.com/psbankofficial
 

 

To: All PSBank Mobile Check Deposit facility users,

In compliance with PCHC CICS Operating Memo 20-033, we would like to remind you of the guidelines below in order for us to facilitate processing of checks deposited via PSBank Mobile app:

  • Provide the required information at the back of the check (see illustration below for your reference):
    1. Indicate “For electronic endorsement to PSBank only”
    2. Your signature
    3. PSBank account number where the check will be deposited
    4. Date of deposit


  • Checks with any erasures, alterations or with multiple account numbers written at the back side of the check shall not be accepted for deposit.

    Thank you. 



Pharming is a type of online fraud conducted by hackers to grab your personal information through the Internet. It is similar to the more familiar "phishing" attacks wherein a victim clicks on a link and is directed to a fake website. In pharming, a user inputs the legitimate website address into the browser's address bar but will still be directed to a bogus website. Either way, the fraudulent website will look the same as the actual one.

Please read through the tips below so that you can still continue to enjoy the convenient and easy way of doing your banking transactions online.

  1. Regularly update the ANTI-VIRUS and ANTI-SPYWARE software installed in your computer.
  2. ONLY log in to PSBank Online via www.psbank.com.ph with your Username and Password; no other information will be required or asked from you.
  3. When websites you regularly visit suddenly require you to input your account number/s, PIN and other sensitive information to log in, you may be encountering a possible attack.
  4. Ensure that the website address of the PSBank Online login page is from our SECURE SITE "https://www.psbankonline.com.ph".
  5. Verify the VERISIGN SSL CERTIFICATE if it is current and updated.
  6. DO NOT download suspicious attachments and click links included in your email messages and/or Facebook and other social networking site accounts.
  7. Regularly MONITOR the activities of your account/s.
  8. If you suspect that your PSBank Online access has been compromised, IMMEDIATELY change your password and call our 24/7 Customer Experience hotline at (632) 8845-8888.

PSBank strives to protect all our customers from possible online attacks. With your help and vigilance, we can avoid this from happening. Report suspicious activities on your PSBank accounts by calling our 24/7 CX Hotline mentioned above or contact us here.

Be Aware! is PSBank's consumer protection campaign that provides clients with the necessary information to protect them and their hard-earned savings against scams.

 

 

 

 





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