PSBank ensures continued banking operations amidst the COVID-19 enhanced community quarantine.

BRANCH BANKING SCHEDULE, March 30, 2020 (Monday)

164 out of 250 PSBank branches nationwide WILL REMAIN OPEN, ready to serve customers for their banking needs.

 

The following PSBank branches are OPEN today:

METRO MANILA

CALOOCAN CITY

  • Caloocan - Samson Road | 8:30 AM to 2:00 PM
  • Camarin | 8:30 AM to 2:00 PM

LAS PIÑAS CITY

  • BF Resort | 8:30 AM to 2:00 PM
  • Las Pinas | 8:30 AM to 2:00 PM

MAKATI CITY

  • Arnaiz Avenue | 8:30 AM to 2:00 PM
  • Chino Roces | 8:30 AM to 2:00P M
  • Gil Puyat – Tindalo | 8:30 AM to 2:00 PM
  • Makati Avenue | 8:30 AM to 2:00 PM
  • Paseo de Roxas (Head Office) | 8:30 AM to 2:00 PM

MALABON CITY

  • Malabon | 8:30 AM to 2:00 PM

MANDALUYONG CITY

  • Boni Avenue | 8:30 AM to 2:00 PM
  • Mandaluyong Wack Wack | 8:30 AM to 2:00 PM

MANILA

  • Balic-Balic | 8:30 AM to 2:00 PM
  • Blumentritt | 8:30 AM to 2:00 PM
  • Central Market | 8:30 AM to 2:00 PM
  • Downtown Center | 8:30 AM to 2:00 PM
  • Abad Santos | 8:30 AM to 2:00 PM
  • Paco | 8:30 AM to 2:00 PM
  • Padre Faura | 8:30 AM to 2:00 PM
  • Quezon Boulevard | 8:30 AM to 2:00 PM
  • Vito Cruz | 8:30 AM to 2:00 PM

MARIKINA CITY

  • Marikina (Concepcion) | 8:30 AM to 2:00 PM
  • Marikina – Sumulong | 8:30 AM to 2:00 PM
  • Marikina Riverbanks | 8:30 AM to 2:00 PM

MUNTINLUPA CITY

  • Alabang - Madrigal Park | 8:30 AM to 2:00 PM
  • Alabang – Zapote | 8:30 AM to 2:00 PM
  • Muntinlupa | 8:30 AM to 2:00 PM

NAVOTAS

  • Navotas | 8:30 AM to 2:00 PM

PARAÑAQUE CITY

  • Parañaque | 8:30 AM to 2:00 PM
  • Parañaque - La Huerta | 8:30 AM to 2:00 PM

PASAY CITY

  • Baclaran | 8:30 AM to 2:00 PM

PASIG CITY

  • Manggahan | 8:30 AM to 2:00 PM
  • Pasig Mutya | 8:30 AM to 2:00 PM
  • Plaza Bonifacio | 8:30 AM to 2:00 PM

QUEZON CITY

  • Commonwealth | 8:30 AM to 2:00 PM
  • Del Monte | 8:30 AM to 2:00 PM
  • Fairview | 8:30 AM to 2:00 PM
  • Holy Spirit | 8:30 AM to 2:00 PM
  • Katipunan | 8:30 AM to 2:00 PM
  • Lagro | 8:30 AM to 2:00 PM
  • Novaliches | 8:30 AM to 2:00 PM
  • Tuazon | 8:30 AM to 2:00 PM
  • Quezon Avenue | 8:30 AM to 2:00 PM
  • Roosevelt | 8:30 AM to 2:00 PM
  • West Avenue | 8:30 AM to 2:00 PM
  • Timog |8:30 AM to 2:00 PM

RIZAL

  • Antipolo | 8:30 AM to 2:00 PM
  • Antipolo – Masinag | 8:30 AM to 2:00 PM
  • Antipolo - M.L. Quezon | 8:30 AM to 2:00 PM
  • Cainta - Felix Avenue | 8:30 AM to 2:00 PM
  • Rizal – Angono | 8:30 AM to 2:00 PM
  • Rizal – Montalban | 8:30 AM to 2:00 PM
  • Rizal - San Mateo | 8:30 AM to 2:00 PM
  • Rizal – Tanay | 8:30 AM to 2:00 PM
  • Taytay | 8:30 AM to 2:00 PM

SAN JUAN CITY

  • San Juan | 8:30 AM to 2:00 PM

TAGUIG CITY

  • Taguig - Gen. Luna | 8:30 AM to 2:00 PM
  • Taguig – Kalayaan | 8:30 AM to 2:00 PM

VALENZUELA CITY

  • Valenzuela | 8:30 AM to 2:00 PM
  • Valenzuela - Paso de Blas | 8:30 AM to 2:00 PM

 

NORTH AND CENTRAL LUZON

BATAAN

  • Balanga | 8:30 AM to 1:30 PM

BENGUET

  • Baguio | 8:30 AM to 2:00 PM
  • Benguet – La Trinidad | 8:30AM to 1:00 PM

BULACAN

  • Bulacan – Balagtas | 8:30 AM to 2:00 PM
  • Bulacan – Baliuag | 8:30 AM to 2:00 PM
  • Malolos | 8:30 AM to 2:00 PM
  • Meycauayan | 8:30 AM to 2:00 PM
  • Bulacan – Pulilan | 8:30 AM to 2:00 PM
  • Bulacan - San Jose Del Monte | 8:30 AM to 2:00 PM
  • Maria | 8:30 AM to 2:00 PM

ILOCOS

  • Ilocos Sur-Candon | 8:30 AM to 1:30 PM
  • Laoag | 8:30 AM to 2:00 PM
  • Vigan | 8:30 AM to 1:30 PM

ISABELA

  • Isabela-Cauayan | 8:30 AM to 12:00 PM
  • Santiago | 8:30 AM to 3:00 PM

LA UNION

  • La Union | 8:30 AM to 1:30 PM

NUEVA ECIJA

  • Cabanatuan | 8:30 AM to 2:00 PM
  • Nueva Ecija-Gapan | 8:30 AM to 2:00 PM
  • Nueva Ecija-San Jose | 8:30 AM to 1:30 PM

NUEVA VIZCAYA

  • Nueva Vizcaya – Solano | 8:30 AM to 2:00 PM

PAMPANGA

  • Angeles | 8:30 AM to 2:00 PM
  • Angeles – Balibago | 8:30 AM to 2:00 PM
  • Pampanga – Apalit | 8:30 AM to 2:00 PM
  • Pampanga – Guagua | 8:30 AM to 2:00 PM
  • Pampanga - San Fernando | 8:30 AM to 2:00 PM

PANGASINAN

  • Dagupan | 8:30 AM to 2:00 PM
  • Pangasinan – Alaminos | 8:30 AM to 2:00 PM
  • Pangasinan-Urdaneta | 8:30 AM to 2:00 PM

TARLAC

  • Camiling | 8:30 AM to 2:00 PM
  • Paniqui | 8:30 AM to 2:00 PM
  • Tarlac – Capas | 8:30 AM to 2:00 PM
  • Tarlac – McArthur Highway | 8:30 AM to 2:00 PM

TUGUEGARAO

  • Tuguegarao | 8:30 AM to 1:00 PM

ZAMBALES

  • Olongapo City | 8:30 AM to 1:30 PM
  • Zambales – Iba | 8:30 AM to 2:00 PM

 

SOUTH LUZON

ALBAY

  • Albay – Tabaco | 8:30 AM to 2:00 PM
  • Legazpi | 8:30AM to 2:00 PM

BATANGAS

  • Batangas | 8:30 AM to 2:00 PM
  • Batangas – Balayan | 8:30 AM to 2:00 PM
  • Batangas – Bauan | 8:30 AM to 2:00 PM
  • Batangas - Sto. Tomas| 8:30 AM to 2:00 PM
  • Lemery | 8:30 AM to 2:00 PM
  • Lipa | 8:30 AM to 2:00 PM
  • Tanauan | 8:30 AM to 2:00 PM

CAMARINES NORTE

  • Camarines Norte – Daet | 8:30 AM to 2:00 PM

CAMARINES SUR

  • Naga | 8:30 AM to 2:00 PM

CAVITE

  • Binakayan | 8:30 AM to 1:30 PM
  • Cavite – Bacoor | 8:30 AM to 2:00 PM
  • Cavite - Gen. Trias | 8:30 AM to 2:00 PM
  • Cavite – GMA | 8:30 AM to 2:00 PM
  • Cavite-Imus Lancaster | 9:30 AM to 2:00 PM
  • Cavite – Molino | 8:30 AM to 2:00 PM
  • Cavite – Silang | 8:30 AM to 2:00 PM
  • Cavite – Tagaytay | 8:30 AM to 2:00 PM
  • Cavite-Tanza | 8:30 AM to 2:00 PM
  • Dasmariñas | 8:30 AM to 2:00 PM

LAGUNA

  • Binan | 8:30 AM to 1:30 PM
  • Calamba | 8:30 AM to 1:30 PM
  • Laguna- Paseo de Sta. Rosa | 8:30 AM to 1:30 PM
  • Laguna-San Pedro National Highway | 8:30 AM to 1:30 PM
  • Los Baños | 8:30 AM to 1:30 PM
  • San Pablo | 8:30 AM to 1:30 PM

ORIENTAL MINDORO

  • Mindoro – Calapan | 8:30 AM to 2:00 PM

PALAWAN

  • Puerto Princesa | 8:30 AM to 2:00 PM

QUEZON

  • Candelaria | 8:30 AM to 1:30 PM
  • Lucena | 8:30 AM to 1:30 PM

SORSOGON

  • Sorsogon | 8:30 AM to 2:00 PM

 

VISAYAS

AKLAN

  • Aklan – Kalibo | 8:30 AM to 2:00 PM

ANTIQUE

  • Antique - San Jose | 8:30 AM to 2:00 PM

BOHOL

  • Tagbilaran | 8:30 AM to 2:00 PM

CAPIZ

  • Roxas City | 8:30 AM to 2:00 PM

CEBU

  • Cebu - Ayala Business Park | 10:00 AM to 3:30 PM
  • Cebu – Banilad | 8:30 AM to 2:00 PM
  • Cebu – Capitol | 8:30 AM to 2:00 PM
  • Cebu – Carbon | 8:30 AM to 2:00 PM
  • Cebu – Colon | 8:30 AM to 2:00 PM
  • Cebu – Consolacion | 9:00 AM to 2:30 PM
  • Cebu - IT Park | 9:00 AM to 2:30 PM
  • Cebu – Jones | 8:30 AM to 2:00 PM
  • Cebu - Lapu-Lapu | 9:30 AM to 3:00 PM
  • Cebu - Mandaue A.C.Cortez | 8:30 AM to 2:00 PM
  • Cebu -Mandaue Subangdaku | 8:30 AM to 2:00 PM

ILOILO

  • Iloilo – Iznart | 8:30 AM to 2:00 PM
  • Iloilo – Jaro | 8:30 AM to 2:00 PM
  • Iloilo – Quezon | 8:30 AM to 2:00 PM

LEYTE

  • Ormoc | 8:30 AM to 2:00 PM
  • Tacloban | 8:30 AM to 2:00 PM

NEGROS OCCIDENTAL

  • Bacolod | 8:30 AM to 2:00 PM

NEGROS ORIENTAL

  • Dumaguete | 8:30 AM to 2:00 PM

 

MINDANAO

AGUSAN DEL NORTE

  • Butuan | 8:30 AM to 2:00 PM

BUKIDNON

  • Bukidnon – Malaybalay | 8:30 AM to 2:00 PM
  • Bukidnon – Valencia | 8:30 AM to 3:00 PM

DAVAO

  • Davao – Bajada | 8:30 AM to 2:00 PM
  • Davao – Digos | 9:00 AM to 3:00 PM
  • Davao- Madrazo | 8:30 AM to 2:00 PM
  • Davao – Matina | 8:30 AM to 2:00 PM
  • Davao – Tagum | 8:30 AM to 2:00 PM

MISAMIS ORIENTAL

  • Cagayan de Oro | 8:30 AM to 2:00 PM
  • Cagayan de Oro – Lapasan | 8:30 AM to 2:00 PM

MISAMIS OCCIDENTAL

  • Ozamiz | 8:30 AM to 2:00 PM

SOUTH COTABATO

  • General Santos | 8:30 AM to 2:00 PM

ZAMBOANGA DEL NORTE

  • Dipolog | 8:30 AM to 2:00 PM

ZAMBOANGA DEL SUR

  • Pagadian | 8:30 AM to 2:00 PM
  • Zamboanga Nuñez | 8:30 AM to 2:00 PM

 

 

CHECK CLEARING

Clearing cut off time for check deposits made via branch over-the-counter and via the PSBank Mobile app will be at 12:00 PM (Philippine time).

 

WEAR MASKS

For everyone’s safety, please wear masks when visiting the branch. Before entry, please show your face for identification. Once inside, kindly observe social distancing. Maintain one (1) meter distance between yourself and the next customer.

 

AVAILABILITY OF CASH IN ATMs

PSBank ensures cash availability in its 557 ATMs.

 

BANK FROM HOME

PSBank customers may conduct their financial transactions from the comfort of their home using the PSBank Mobile App and PSBank Online.

 

THESE SCHEDULES INCLUDING THE NUMBER OF BRANCHES THAT MAY BE OPENED ARE SUBJECT TO CHANGE DEPENDING ON DEVELOPMENTS.

 

Contact us:

24/7 Customer Experience Hotline: (632) 8845 – 8888

Email: [email protected]

PSBank Live Chat: www.psbank.com.ph

ISSA Chatbot: Facebook.com/psbankofficial

 

Thank you for your continued patronage.

Stay Safe. Stay Home.

Your PSBank Family

 

 


#Maaasahan

Dear Valued Customers:

We fully understand your concerns, and we heard you.

Given the challenges we are all facing with COVID-19 and consistent with our Simple Lang, Maaasahan service promise, we are providing assistance to our valued customers as we believe that health and safety should be the focus of everyone during these trying times.

A 30-day grace period on loan payments will be extended to qualified Auto, Home, and Personal Loan clients. Qualified borrowers will be informed via email of the details.

We are WAIVING FEES on FUND TRANSFERS to other Bank accounts made via InstaPay and PESONet effective March 18, 2020 until further notice.

Also, the PhP25 PaSend transaction fee shall be WAIVED. The PhP7.50 ATM fee for PaSend transactions withdrawn via Metrobank ATMs is also waived.

Thank you for your continued trust and confidence.

It is our prayer that this difficult situation shall end soon. 

Stay Safe. Stay Home.

YourPSBank Family

 

 

 


New Interest Rates for PSBank Premium Checking Account

Effective 01 February 2020, the following interest rates for PSBank Premium Checking Account will apply.

Deposit Balance Interest per Annum
PhP25,000 to PhP99,999 0.25% p.a.
PhP100,000 to PhP499,999 0.50% p.a.
PhP500,000 and up 1.00% p.a.


For inquiries or concerns, you may call our 24/7 Customer Experience Hotline at (632) 8845-8888 or email us. You may also LiveChat with us.

Thank you.

 


Notarial and Cancellation Certificate Fee

Dear Valued Clients,

We would like to inform you that effective February 14, 2020, the Notarial and Cancellation Certificate fee for fully-paid PSBank Home, Auto, and SME Loan accounts will be PhP500.

For inquiries or concerns, you may call our 24/7 Customer Experience Hotline at (632) 8845-8888 or email us. You may also LiveChat with us.

Thank you.

 


PSBank New 8-Digit Telephone Number

Please be informed that in Compliance with the National Telecommunications Commission (NTC) Memorandum Order 10-10-2017, all existing PSBank landline numbers with area code 02 will be migrated to 8-digits.

As of October 6, 2019, you may get in touch with us through the following numbers:

You may also get in touch with us for your inquiries or concerns through our Facebook and Twitter accounts @PSBankOfficial, by sending us an email at [email protected], call or send us an SMS at (63917) 838-9656 / (63925) 712-4421 / (63928) 524-0406 / (63998) 845-8888, or LiveChat with us.

Thank you.

 


Important Advisory

Dear Valued Clients,

Please be advised of the service fees and transaction amount limits of InstaPay and PESONet, two-recently launched inter-Bank Fund transfer facilities of Bangko Sentral ng Pilipinas, which are available in the Bank's different channels:

PSBank Online, Mobile and Business Online Buddy  
InstaPay
  • Transaction amount limit per day – PhP50,000
  • Service fee per transaction – PhP15
PESONet
  • Transaction amount limit per day – PhP200,000
  • Service fee per transaction – PhP50
Branch / Over-the-Counter  
InstaPay
  • Transaction amount limit – PhP50,000
  • Service fee per transaction – PhP150
PESONet
  • Transaction amount limit – PhP500,000
  • Service fee per transaction – PhP150

For more details on InstaPay and PESONet, click here for the FAQs or visit www.pesonet.info.

For inquiries or concerns, you may call our 24/7 Customer Experience Hotline at (632) 8845-8888 or email us. You can also reach us via the PSBank LiveChat.

Thank you.

 


Important Advisory

Dear Valued Clients,

Please be informed that effective February 15, 2019, the new processing fee for PSBank Home Loans will be PhP7,000.

For inquiries or concerns, you may call our 24/7 Customer Experience Hotline at (632) 8845-8888 or email us. You can also reach us via the PSBank LiveChat.

Thank you.

 


Important Advisory

Dear Valued Clients,

We are pleased to inform you that you may now be able to transfer funds conveniently from your PayPal accounts to your PSBank accounts. Simply add the details of your PSBank account to your PayPal account.

How to add or link your PSBank account to your PayPal account:

Step 1:  Log-in to your PayPal account. Click the “Profile” tab then click “Bank account”.

Step 2:  Add your bank details. Select PSBank from the list of banks or Enter 010470992 as the Bank Code Number of PSBank.

Step 3:  Review and confirm your bank account information.

Note: Make sure that the first name and surname on your PayPal account is the same as the name of your bank account; otherwise, your fund transfer request will be rejected.

Three simple steps to transfer PayPal funds to a PSBank account:

Step 1:  Log-in to your PayPal account, go to My Account > Withdraw.

Step 2:  Enter the amount you wish to transfer and select PSBank account.

Step 3:  Review the details before submitting your request.  A confirmation page will be displayed and a notification will be sent to your registered email.

Note: There is a fee for this transaction and a daily fund transfer limit.

For more details, click here for the FAQs or you may direct your inquiries or concerns to our 24/7 Customer Experience Hotline at (632) 8845-8888 or email us. You can also reach us via the PSBank LiveChat.

Thank you.

 


Important Advisory

Dear Valued Clients,

Please be advised of the new Safekeeping Fees for unclaimed documents of fully paid / closed accounts – OR / CR for Auto loans, and Titles for Home and SME / Business loans:

  Fee
90 days or less from loan closure None
Over 90 days but not exceeding 120 days from loan closure PhP1,000
Additional fee for every 30 days exceeding the 120-day period PhP500

These new fees shall take effect beginning January 1, 2019.

For further queries or concerns, you may call our 24/7 Customer Experience Hotline at (632) 8845-8888 or email us. You may also reach us via the PSBank LiveChat.

Thank you.

 


How do you protect yourself from pharming?

Install and Update your anti-malware program
A good anti-malware program is your first line of defense against pharming. Avoid being infected with spyware or malware designed to pharm your computer by installing a reputable anti-malware program and ensure that it updates itself automatically and very regularly.
Verify the site’s secure HTTPS page
Almost all sites that offer banking, shopping, email and even social media use the secure “HTTPS://” protocol by default to encrypt your login details and transactions. Always check that you don’t get any SSL/TLS certificate errors when you visit these sensitive sites. These security certificates installed by the legitimate sites are very difficult to forge. The fake certificates are easily detected by your browser and will warn you if there’s something funny about the security certificate that the website is using.
Use mobile apps to conveniently keep track of your transactions
Always keep an eye on your online financial accounts and check on any suspicious transaction. The PSBank Mobile App has a quick view feature that allows you to instantly monitor your account and previous transactions. It also has an ATM Lock feature to help prevent the unauthorized use of your PSBank ATM card accounts.

"Pharming is relatively hard to defend against, but the right amount of Internet access prudence and security awareness can go a long way in protecting your login credentials and sensitive data from being stolen by fraudsters," PSBank First Vice President and CISO Dan Duplito said.

Be Aware! is PSBank's consumer protection campaign that provides clients with the necessary information to protect them and their hard-earned savings against scams.

 


PSBANK ONLINE ADVISORY

To protect your online banking experience, we would like to give you a heads-up about another type of online fraud called PHARMING.

Pharming is a type of online fraud conducted by hackers to grab your personal information through the Internet. It is similar to the more familiar "phishing" attacks wherein a victim clicks on a link and is directed to a fake website. In pharming, a user inputs the legitimate website address into the browser's address bar but will still be directed to a bogus website. Either way, the fraudulent website will look the same as the actual one.

Please read through the tips below so that you can still continue to enjoy the convenient and easy way of doing your banking transactions online.

PROTECT YOURSELF FROM PHARMING AND OTHER ONLINE SCAMS:

  1. Regularly update the ANTI-VIRUS and ANTI-SPYWARE software installed in your computer.
  2. ONLY log in to PSBank Online via www.psbank.com.ph with your Username and Password; no other information will be required or asked from you.
  3. When websites you regularly visit suddenly require you to input your account number/s, PIN and other sensitive information to log in, you may be encountering a possible attack.
  4. Ensure that the website address of the PSBank Online login page is from our SECURE SITE "https://www.psbankonline.com.ph".
  5. Verify the VERISIGN SSL CERTIFICATE if it is current and updated.
  6. DO NOT download suspicious attachments and click links included in your email messages and/or Facebook and other social networking site accounts.
  7. Regularly MONITOR the activities of your account/s.
  8. If you suspect that your PSBank Online access has been compromised, IMMEDIATELY change your password and call our 24/7 Customer Experience hotline at (632) 8845-8888.
  9. Be aware of the other security tips found on our "Concerned about Online Security?" link on the log in page of PSBank Online.

PSBank strives to protect all our customers from possible online attacks. With your help and vigilance, we can avoid this from happening. Report suspicious activities on your PSBank Online accounts by calling our 24/7 hotline mentioned above or Contact Us here.

Thank you.



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